Goodbye 2013, Welcome 2014

2014 As the year 2013 comes to a close, it is a time for reflection on what has passed and look forward to the challenges ahead for the year ahead. I am thankful to my wife, Yuying Deng who has braved through tough moments together and sacrificed a year of career to take care of our daughter Eleanor after two major surgeries in her first year. Of course, we are both thankful to our family, relatives and friends for their support to us over the course of the year. Nevertheless, we see it as part of the process that will make us better people for the future. We should focus on the future because we will be spending the rest of our lives there. Here are some thoughts ahead for 2014. [Read more...]

The Next Step: Singapore Post

steps For those who are curious about my next step after Vistaprint, I am joining Singapore Post as Vice President, Digital Services. Before starting on my new role, I have enjoyed my time working and learning from a group of interesting colleagues in Vistaprint. As it was my first job in the corporate world, I am grateful for the lessons learnt and the friendship built with every team I have worked with during my time here and the experience (I believe) would someday help me in my future endeavours. The role in Singapore Post offers a different set of challenges and learning opportunities and switches my perspective towards general management, focusing on digital products and business. Like every challenge before, I look forward to learn and collaborate with my colleagues in Singapore Post.

SGE acquired by Tech In Asia

sge-logo An important milestone for the whole SGE family which I am honored to be part of. Today, SGE is officially acquired by Tech In Asia in an undisclosed sum. My colleagues, Gwendolyn Tan and Terence Lee who I have worked closely with over the years, will be moving to join the new setup. Of course, I am thankful to the support from the readers and friends who have supported the site many years. The site has become part and parcel of the startup entrepreneurial ecosystem. Now it has evolved to another incarnation which I believe will take the spirit of what we started to a new level. My heart felt thanks to Willis Wee, the founder of Tech In Asia and his team for their confidence. This serves as more a note to thank also many friends who have been part of the SGE family, most notably, Isaac Tay, Nicholas Aaron Khoo and Lai Weichang who also have been part of the team who made it possible. [Read more...]

Where you want to be depends on you

DareWeDreaminConcreteAn article and a counter-argument to the article from two friends of mine (who I highly respect) inspired me to write this. I will summarise the article first. The article describes a well-respected hardware maker, Bunnie Huang and his views on why he considered Singapore as an ideal place to be in. Of course, the counter argument came from a local software leader and community organiser for the Python community, Calvin Cheng who argued that Singapore do not have interesting hardware companies as compared to Silicon Valley. Of course, the debate “Silicon Valley is a better place than [name of another place].” popped up again. [Read more...]

An anecdotal encounter with a Product Visionary CEO

W-SF-logoDuring my trip to San Francisco for Google I/O 2013, I have an unexpected encounter with a CEO of an notable Internet company in the lobby of a hotel where I stayed. The date is 15 May 2013 (first day of Google I/O), and he was meeting with someone (a lady who I suspected to be a journalist) between 4-7 pm in the bar area. I have told this story only to my wife in the same evening and concluded that I won’t talk about this encounter after something major was happening for this CEO and his company at that instant of time. [Read more...]

From Unread to Inbox Zero: Thoughts on Workflow Management

inbox-zero In 1995, I typed my first electronic mail (email) when I started as an undergraduate at the National University of Singapore. I was using Pine, a freeware and text-based email client which was simple and intuitive that allowed me to communicate from Singapore to the rest of the world via the Internet. [Read more...]

Lessons from a University Society’s Constitution

During my third year as an undergraduate in the National University of Singapore, I co-founded the National University of Singapore Astronomical Society (otherwise, in short, NUSAS). Despite that I have been acknowledged as “the founder”, I held the perspective that everyone on the founding team (or we called the zeroth committee) and the few hundred signatories to petition the creation of NUSAS are all founders. It was something that I have built sixteen years ago and I moved on after leaving for Cambridge University to pursue one of my dreams in life: a PhD in cosmology and astrophysics.

Upon leaving NUSAS in the good hands of a very competent team after me, I thought I have left it behind and came to understand a very important lesson in life: you can build something and whether the organisation survives after you, it is not up to you to decide. All you can do is to build a strong foundation and hope that future generations will figure out the challenges that might come later. Through very painful personal experiences before NUSAS, I learned to be detached from my own creations so that I do not feel disappointed if things do not work out for them in the future. It did not limit to the astronomical society I have built with many others but later to movements and startups as well. That was what I thought until a week ago.

A week ago, I received a note via Facebook from one of the founding team members from NUSAS. It came about because the present executive committee has decided to push ahead changes that do not respect the principles on how the past executive committees have believed in. As a result, the alumni and the current batch of seniors have organised themselves to have a meeting with the present executive committee. With the gathering of many people from the past and present, I have shared some thoughts on how NUSAS came about and part of the design that I have placed into its constitution. At the same time, I have also debated on parts of the constitution with the current generation of students, not to push them towards any position but facilitate an understanding on the context in how the document came about. As for the outcome, we are all hopeful that we can all work together for the better and help the present team to navigate through the changes which they want to make.

As a result, I have learned a few lessons from the whole incident and I will share it here:

1. A founder’s passion never dies: When we built the society, we were faced with many challenges and most of them was against authority and bureaucracy. We managed to solve them and put together a constitution by design so that each generation has the choice in making decisions with some form of checks and balances in place, for example, in order to change the constitution requires a quorum for two thirds of the majority. I still remembered that I spent 24 hours without sleep writing the document, putting only the best intentions against my own selfish desires to ensure that it can passed with the office of student affairs in the university and the registrar of societies of Singapore. One can never be detached from what they have spent a lifetime building. Yet, despite all the idealism we have in creating the initial spark, there has to be an acknowledged pragmatism that it may not turn out the way you wanted.

2. We should make changes to outdated documents with patience rather with haste: Every constitution including the famous United States Constitution is written to address the problems and challenges of that time. Some clauses, thought to be helpful at that point in time, may not be useful for a present day world. Yet, it is interpreted to the future generations that the best way to change things is to have more discretionary powers. The future generation might want it for the best of intentions, but as Lord Acton put it succinctly, “Power corrupts and absolute power corrupts absolutely.” Changing discretionary powers for the executive committee may lead to unintended consequences for the future.

3. Think of the foundation of everything you build and design it such that it can withstand problems in the future: The interesting thing to me is that I have designed the constitution in a way such that it can withstand but not solve problems in the future. During the debates with the juniors, I am able to explain how different clauses are meant to withhold the principles that the society are found in good faith and also able to agree that certain outdated clauses should be scrapped but with due processes. I find it ironic that I have not taken this design thinking into my recent failed company. Of course, I am grateful that this incident has reminded me that when I build the now or next company or movement, I will put more effort into its design and foundation.

To conclude, I often find it surprising how small a part of life is taken up by meaningful moments. Most often they have finished their course quickly before they start although they cast a light on the future and make the people who have originated them unforgettable. Everyone must have dreams and ideals that they believe in, because that’s what our lives worth living.

My Network Fund

Recently, I have made a transition from an entrepreneur in a failed startup to an employee in a multi-national corporation. I see this as part of the learning process that I need to go through before heading back to start another company in the future. I have learned that the hardest part about bouncing back from failure is to be patient, i.e. taking a step back from everything, learning the skills required for the next venture and wait for the right opportunity, time and place to get back to the arena. [Read more...]

Pragmatic Idealism

Starry_Night_by_Vincent_van_Gogh_at_Dreams_&_Reality:_Masterpieces_of_Musee_d'Orsay If I have a choice in life to choose between a builder and a critic, I choose the life of a builder hands down anytime. To me, a builder is a person who create, inspire and make a difference in enhancing and delivering better value to others’ lives. I dislike the life of a critic because it is cheap to rant against ideas and work which everyone spend their lives building up. Perhaps, through the passage of life which I have continuously living it to my best everyday, I despise cynicism and choose to be forever idealistic in what I want to pursue. However, everyone pays for the idealism that withstands the fabrics of realism. [Read more...]

Reflection: The Hardest Part about Bouncing Back from Failure

During conferences e.g. FailCon Singapore or fireside chats e.g. Startup Grind Singapore, I have been often asked by entrepreneurs and investors about coping with failure in the aftermath of Chalkboard’s demise.

Essentially, there are a few sides to that question, “How do you recover from failure?”. The first level is personal, in how you view the whole exercise. The next level is how you manage that failure towards people around you, for example, partners, former employees, investors or any random people within the ecosystem. Till today, I am apologetic towards my investors and employees for the failure of Chalkboard, but the important thing is not to carry it as a baggage with me for the rest of my life. The real message is to accept failure and move on, because in the larger scale of things, that failure meant nothing.

I have a personal story as to how I have learned to manage failure better. Contrary to public perception, my whole life has been littered with failures. From all those incidents, I have learned in the most difficult way that the tough part about bouncing back from failure is not depression. The hardest part is to be patient, i.e. taking a step back from everything, learning the skills required for the next venture and wait for the right opportunity, time and place to get back to the arena. [Read more...]

Goodbye 2012, Welcome 2013

2013 and 2012 written in sand with waves2012 represented a year of change in my life, from closing down one chapter of my life in the startup world to starting up a family. I am thankful to the support and friendship from many who have shown me during those tough days this year. Yet, life is about moving forward and not looking backward despite that new problems and challenges present themselves at me from time to time. [Read more...]

The KPIs of Life and Time

Everyone including my wife often asks me why I eat so quickly during my meals. It is a habit that came about when I was studying in university. The truth of the matter is that I felt that there is so little time left for so much things out there which I want to do. As time goes by, I feel more reluctant to lose an ounce of time to anything mundane. To me, a meal is a mundane task that is time wasting. Unless i really want to enjoy a meal in a fine dining restaurant, I will hope that the time for mundane tasks wasted can be compensated elsewhere. Intrinsically, this little habit has implications to how I am driven to move forward and not back. [Read more...]